DQ 1.How does the QFD approach help? What are some limitations of the QFD approach?
DQ 2.Excellent points Donald. We do need to listen to customers and understand their needs. Should all customer needs be implemented into the product? Why or why not?
DQ 3.What does the product-process matrix tell us? How should the kitchen of a Chinese restaurant be structured?
DQ 4.How does the production volume affect break-even analysis?
Individual Assignment Process Design Matrix and Summary
Complete the Process Design Matrix.
Write an executive summary identifying appropriate design approaches for a selected product and service.
• Pick one service with which you are familiar. Complete three to five line items such as production line, self-service, or personal attention approach, on the Process Design Matrix.
• Pick one product with which you are familiar. Complete three to five line items such as Job shop, batch, assembly line, or continuous flow approach, on the Process Design Matrix.
• No more than 700 words
• Consistent with APA format
Submit Matrix with the Executive Summary
Click the Assignment Files tab to submit your assignment.
Knowledge Check Quiz
Complete the Week 1 Quiz.